Shoes.com is a place where shoes is not just part of their name, it's their passion. They are unparalleled when it comes to shoe shopping experience and committed to offering an outstanding selection of the hottest styles from all the must-have brands. They retail popular shoe brands like Adidas, Anne Klein New York, Born, Clarks, Converse, Crocs, Dansko, DC Shoes, Donald J Pliner, Kors Michael Kors, New Balance, Steve Madden, Via Spiga and others.
Their inventory includes dress shoes like pumps or Oxfords, athletic shoes like runners or cleats, or boots from ankle to knee-high. They have shoes for him, for her and even for kids, they got all your footwear needs covered.
At Shoes.com, personal assistance is just a phone away for your convenience. They offer real-time order tracking and fast shipping which shows shoes.com is focused on customer satisfaction.
Shoes.com is part of one of the world's biggest names when it comes to shoes and shoe retailing, Brown Shoe Company global, footwear company that puts consumers and their needs first, by targeting the strategic Healthy Living, Contemporary Fashion and Family platforms. They are a publicly traded company on the NYSE under the code name BWS. This business is worth $2.6 billion.
Since their inception in 1875, they have grown into a company of 13,000 plus skilled and professional workers. They strive to give the best experience in every transaction to make sure that repeat business will happen
Brown Shoe Company's headquarters is located in Clayton, Missouri and is headed by their Chairman Ron Fromm.
Shoes.com has an excellent track record of providing high quality shoes for decades. They are a highly praised company with most of their clients. With focus on providing high quality service to their customers and would be customers, it is not questionable why this company had stayed and will be staying on the market where it plays.
Below are some of the customer reviews.
"I absolutely LOVE my new shoes!! Very comfortable, too. Thanks for doing such a great job." - LindyG on 08-06-2012
"Great selection of shoes, and I always recommend shoes.com to all my friends and family." - Jory on 08-05-2012
"I love shoes.com. I was scheduled to get my shoes so much later than they came and I was so happy. Everything is told to u when it's confirmed and it's just so convenient." - Leezy on 08-03-2012
"My daughter has wanted a pair of Sperry shoes for some time. I refused to pay 89.00 for a 10 yr old who's feet are still growing. Found the perfect pair for a great price plus a 20% discount. Needless to say my daughter is very happy." - Curly on 08-03-2012
Shoes.com is a very credible business. Their parent company Brown Shoe Company is publicly traded in New York Stock Exchange. Additionally, they are a BBB accredited merchant.
Brown Shoe Co. is a BBB Accredited Business since 05/01/1917. That's almost a century of membership of the world's most trusted organizations when it comes to promoting good customer service. They are rated A+ on a scale of A+ to F.
Factors that raised Brown Shoe Co.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 107 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Alexa Website Analysis
Shoes.com's three-month global Alexa traffic rank is 10,455. About 65% of the site's visitors are in the US, where it has attained a traffic rank of 2,751. The site is in the “Footwear” category of websites. The time spent in a typical visit to the site is about four minutes, with 35 seconds spent on each pageview. Visitors to Shoes.com view 5.7 unique pages each day on average.
This website has an average Google Pagernk of 5/10
With an excellent Google Pagernk and impressive Alexa global ranking, Shoes.com is definitely a popular website.
Shoes.com leverages social media's popularity to widen their customer base and promote their company effectively. Stay connected with them via their different social media accounts and be among the first to know whenever they have special events and promotions. Sing-up to their mailing list and have special discounts and coupons sent straight to your Inbox. To subscribe, simply enter your valid email in the subscription box at the bottom of their website.
Become a fan on Facebook by liking their official fan page which has more than 63,000 likes
Follow them on Twitter @shoesdotcom and be alerted to their every status change. They currently have 5,000 plus followers on the world's most popular micro blogging site.
Visit their Pinboard at Pinterest and follow them with their 497 followers.
Shoes.com employs security measures on their website to make sure that their clients are always secured. When you are asked to enter sensitive information (such as credit card number), that information is encrypted and is protected with Secure Sockets Layer (SSL) technology. While on a secure page, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just “surfing.”
Secure connections (often called SSL, or Secure Sockets Layer technology) are the industry standard in Web security. SSL is used primarily for transmitting sensitive information over the Internet. When you have a secure connection between your browser and a website, no one else can easily access the data that you send across the connection.
Safe browsing diagnostic shows the following results for Shoes.com. Click this link to view the entire result of the google diagnostic done for this website.
- This site is not currently listed as suspicious.
- Of the 300 pages we tested on the site over the past 90 days, 0 page(s) resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 2012-08-10, and suspicious content was never found on this site within the past 90 days.
- This site was hosted on 22 network(s) including AS209 (QWEST), AS701 (UUNET), AS1299 (TELIANET).
- Over the past 90 days, www.shoes.com did not appear to function as an intermediary for the infection of any sites.
- This site has not hosted malicious software over the past 90 days.
What's missing from their site is a daily security scan done by world leaders in software security. This is a common practice on most online shopping sites.
Shoes.com offers a wide range of shoes that would cater your footwear needs for any occasion. Though they price their item the lowest possible, they may not be the venue where you can shop for the most affordable shoes. On the side note, you are guaranteed that this merchant will not ship or even sell shoes that are not of high quality and will stain their reputation.
Below are sample prices.
- Kids' ZigLite Run Pre Slvr/Blue/Pink/Green - $60.00
- Florsheim Men's Decatur - $89.00
- adidas Men's Roundhouse Mid 2.0 Navy/Scarlet/White - $100.00
- Converse Men's All Star Core Hi Red - $45.00
- Naturalizer Women's Ora Camelot Leather - $198.99
- KENNETH COLE REACTION Women's Know Way Ink Satin - $69.00
All deliveries are processed during weekdays excluding national and federal holidays. Shoes.com ships to all US addresses but not to to P.O. boxes or to military APO/FPO addresses. A confirmation email will be sent with the tracking number once your item has been shipped out. Below are the shipping charges.
- Ground Shipping - FREE on all purchases and takes 5 to 7 days
- 2nd Day Shipping - 1st Pair $13.95 and each additional pair $3.00
- 2nd Day shipping is FREE for purchases to Alaska and Hawaii because ground service is not available to these locations.
- Next Day SHipping - 1st Pair $23.95 and each additional pair $3.00
Shoes.compartnered with FiftyOne to help customers from around the world order from their website. Orders can be processed in the country and the currrency you selected. All shipping fees, custom fees, tariffs and taxes will be available during checkout in your chosen country and currency. Your shipping carrier will be determined at checkout. Delivery may take up to 18 business days. Free shipping and returns are not available for internationally shipped orders.FREE on all purchases and takes 5 to 7 days
- 2nd Day Shipping - 1st Pair $13.95
Shoes.com accepts all major credit cards issued locally or abroad bearing the logo of Visa, MasterCard, American Express or Discover.
Additionally, they take other forms of payment like Paypal. With Paypal, you are not required to reveal your credit card details even to the merchant. This feature makes Paypal the most widely used alternative online payment options. PayPal is a global e-commerce business allowing payments and money transfers to be made through the Internet. Online money transfers serve as electronic alternatives to paying with traditional paper methods, such as checks and money orders.
All unworn items may be returned within 60 days for refund. To make a return, log-on to www.shoes.com/returns and follow the instructions. All returns processed on the above website are free. If you decide to return using other options, return fees will be your responsibility and are non-refundable. Return items must be in their original packaging including the box. Ship your package using an insured method as Shoes.com is not liable for any lost or damage while the return is in transit. Upon receipt, the item will be inspected and once it passed, the refund will be issued on the original payment method within 10 business days.
All unworn items may be returned within 60 days for refund. All international returns must be processed via FiftyOne and accompanied with a Return Merchandise Authorization (RMA) form which can be obtained through email. The refund will include duties, taxes and tariffs when they are shipped with your RMA form to FiftyOne. Unfortunately, the original shipping and handling fees are non-refundable. The return shipping cost will be deducted from your refund.
Exchanges are currently not allowed. If you want to have your item replaced, send the original one back and then place another order for the replacement you would like.
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